Course Information

Training for Performance - Managing Non Performance

Do you get the most out of your people and do your people enjoy working for you?

KEY POINTS

CIPD Survey indicated:

Absence costs UK organisations an average of £500 per employee per day.
Organisations lose productivity because an average 9.3 days per employee per year are lost due to unauthorised absence.
Between a third and half of all absences are not due to ill health.
Nearly three quarters of employers in the UK experience difficulty in filling vacancies.
The average cost of staff turnover in the UK is between £4,600 and £5,800 per employee.

How you manage performance in the workplace has a direct impact on the profitability of the organisation.

Managers sometimes feel that they are too busy or have other pressing decisions to make to proactively manage performance. They feel that somehow it will sort itself out, and that people are just going through a difficult patch.

The truth of the matter is that if Managers don't take positive action considerable damage can be done both in terms of the relationships between people within the company and with the customers. This in turn affects the reputation of the organisation.

Here are just a few indicators:

Low morale - disruption
Negative attitudes
Costly errors and mistakes
Complaints - dissatisfied customers
Loss of business
Absenteeism
Accidents

Would your managers benefit from training programme to address performance issues?