communicating and working with people at all levels
Our team of Associates enjoy working with people to identify areas in which their performance can be improved. We have experience in communicating and working with people at all levels and across disciplines within organisations.
We believe that our responsibility, as fully qualified and experienced training professionals, is to provide information which will enable people to improve their skills, develop their knowledge and become receptive to ideas which can change their attitude.
This is achieved by being innovative in presenting training material to stimulate interest, and motivate people to develop their true potential and remove barriers to learning and self development.
PROFILE OF Elaine Wilson, Managing Director Training4per4mance
Elaine's background is in Customer Service, Sales and Marketing. She has worked for some of the major multi-national companies including British Home Stores, Bayer UK, Electrolux (Flymo) Ltd, and Courtaulds. She was also involved in professional fundraising with the RNLI and Cancer Relief Macmillan Fund. Elaine was also responsible for setting up and organising the Macmillan Cancer Care Appeal which ultimately raised over £1m for a Cancer Care and Respite Centre at Poole General Hospital. The Unit was opened in January 1994.
Elaine started the business in 1999. She has been working as a professional trainer since 1996, having previously been a Director of a national training organisation. She researches material for the design and development of training programmes and is able to offer a complete service to clients from assessment of training needs, through to designing appropriate material and delivering the programmes with her team of associates. Where appropriate, all training programmes are aligned to the National Standards.
Qualifications and training achievements
- BSc (Hons) Psychology
- CIPD Qualification - MCIPD.
- A1 and V1 qualifications and is approved to Assess and IV NVQ Candidates in ILM Management Standards 2 - 5, Learning & Development Levels 3, 4, and Customer Service.
- ILM VRQ programme development leader Levels 2 -7
- Accredited trainer with Insights Discovery Profiling.
- Qualified Mediator with Dorset Mediation.
PROFILE OF Janet Read
Business Consultant, JSO Consultancy
Janet specialises in training and organisational development with a strong bias towards the use of occupational standards and the Investors In People standard to underpin the work carried out with clients. She also delivers bespoke training to a variety of clients covering such areas as, supervisory management, customer service, developing self-confidence, delegation, appraisal and performance management. Much of the work is associated with the development and growth of organisations and individuals, considering quite diverse aspects, from assisting with the management of change through to maintaining and ensuring consistency in the delivery of products and /or services.
She is a qualified NVQ assessor, adviser and internal verifier, registered as a peripatetic assessor with a number of accredited assessment centres. My specialist areas are as follows; Customer Service (NVQ levels 2 & 3), Supervisory Management (NVQ level 3), Management (NVQ levels 4 & 5), Owner Management (NVQ levels 3 & 4), Business Advice (NVQ level 4), Learning and Development including the 'A' and 'V' units (NVQ levels 3 & 4).
Education and training achievements
- BSC (Hons) in Social Science with Psychology
- Ordinary National Diploma in Hotel and Catering Management.
- Further Education Teaching Certificate
- Part A of the I.T.D. Diploma in Training Management
- Internal Verifier Award (D34)
- Assessor Award (D32/33)
- Adviser Award (D36)
PROFILE OF Sue Prescott
From a solid foundation of effective management and training practice Sue has twenty years experience as a freelance Management & Training Consultant. During this time she has delivered negotiated contracts to a variety of organisations including: Tyco, Raychem, Motorola, Siemens Plessy, Hansons, British Gas, Wiltshire Training, AEE Winfrith, various FE colleges including Dorset College of Agriculture, Social Services, Probation Service, Prison Service and various universities.
The focus of these contracts has been the effective development of management and training skills, knowledge and understanding at all levels from front line staff to Chief Executive. She works with the Investor in People standards and competence based training and assessment where appropriate and effective.
Education and Training Achievements
- Fellow of the Institute for Learning
- Masters Degree in Vocational Education and Training
- Bachelor of Education Degree
- Cognitive Therapy
- Training Groups Award
- Advising on Prior Achievement
- Internal Verifier Award
- Vocational Assessor Award
- Counselling in the Development of Learning
- Action Centred Leadership
- Counselling and Guidance
- Key Skills Level 5